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Submit Review › Sign Up Login Thank you for your interest in Paycom. If you have any questions regarding your login information or security questions, please reach out directly to your HR/payroll team. For more information, please visit: http://paycom.com/contact-us/tips/ Paycom Reviews and Testimonials 223 Company responses 28 Customer testimonials Write a review As a leader in payroll and HR technology, Paycom's software allows companies to effectively navigate a rapidly changing business environment by providing the functionality that businesses need to manage the complete employment lifecycle, from recruitment to retirement. Show Ad Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Reviews Contacts & Company Info What Their Customers Are Saying ? All testimonials are provided and verified by Paycom. Verified testimonials on Opinion Corp. is a paid feature of the platform. Paycom has a very bright future Jun 15, 2017 Paycom If the quality of a firms employees is an indication of future success, then Paycom has a very bright future. We sincerely appreciate their responsiveness and the way your employees conduct business. I have already recommended your company to another company because of our satisfaction with your service. Human Resources Read Paycom was definitely the right choice May 23, 2017 Paycom After several years of toying with the idea of switching payroll companies, I finally made the leap of faith. I spoke with several companies but finally settled on Paycom. My decision to switch to Paycom was definitely the right choice. The product and the people are worth making this decision. I highly recommend Paycom to anyone! Controller Read Paycom - Our Human Resources Staff LOVES this product May 08, 2017 Paycom Our employees and managers have benefitted by having access to their own payroll information, having the timekeeping and PTO tracking in one login, and having the ability to use the scheduling system. Our Human Resources staff LOVES this product. We now have applicant tracking tools and reporting features we would not dared to dream of with our old software. Paycom is a great product. Director of Finance Read Jun 05 Paycom's reply to: Paycom - NO EMPLOYEE SUPPORT Sara, we’re sorry to hear this. To protect users’ data, only your previous employer’s HR or payroll department has access to your information. If you have additional questions, please reach out to us directly at feedback@paycomonline.com. author's review ID #1968712 Review #1968712 is a subjective opinion of poster. Preferred solution Access MY PERSONAL account info Jun 04 sara k Every complaint about being locked out they say go to HR... My HR LOCKED ME OUT OF MY ACCOUNT AFTER BEING LET GO AND NOW I CANT ACCESS MY INFORMATION! I have reached out to HR and they refuse to unlock my account. This is BS and I dont see how it is legal User's recommendation: NOPE. Helpful 0 Not helpful 0 Ad Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. May 25 Paycom's reply to: Paycom - I’ve been trying for days to get a hold of these people and it’s ridiculous Oenney, we’re always here to help! Please reach out to our team directly at feedback@paycomonline.com. author's review ID #1938788 Review #1938788 is a subjective opinion of poster. Preferred solution I can’t figure out how to use your app May 20 Oenney D This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Verified Reviewer Ive been trying for days to get a hold of these people and its ridiculous. I dont know what kind of company this is but I dont think theres an actual person that works there User's recommendation: They suck. Helpful 0 Not helpful 0 May 20 Paycom's reply to: Can't get on paycom website We’re sorry you are experiencing these difficulties, and we’d like to help! Please connect with us directly at http://paycom.com/contact-us/mobile-app/, and a member of our team will follow up with you. author's review ID #1934874 Review #1934874 is a subjective opinion of poster. May 19 User1934874 it keeps asking me for answers to security questions without asking the question User's recommendation: get rid of timeclocks that spread covid 19. Helpful 0 Not helpful 0 Ad Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. May 12 Paycom's reply to: Paycom - I forgot my security question Moussa, we recommend reaching out to your HR team for assistance with resetting your security questions. Because of our dedication to protecting all of Paycom’s users’ data, only your organization’s team can access and reset their users' information. If you have additional questions, please reach out to us directly at feedback@paycomonline.com. author's review ID #1914553 Review #1914553 is a subjective opinion of poster. Preferred solution Reset security question May 08 Moussa F I want to set my direct deposit but I can not because I forgot the security questionquestion Helpful 0 Not helpful 0 May 01 Paycom's reply to: Paycom - Cannot change my old phone number to verify it's me. Martreal, we’re sorry to see you are experiencing difficulties. Please reach out to your HR team for assistance with updating your contact information. Because of our dedication to ensuring the protection of our users’ data, only your company’s team can access their users’ information. Once this has been updated, you will be able to verify your account from your new number. If you have additional feedback or need further assistance, please reach out to us directly at feedback@paycomonline.com. author's review ID #1889921 Review #1889921 is a subjective opinion of poster. Preferred solution help change phone number Apr 25 Martreal W I'm trying to print off paystubs from paycom and it want me to do a verification through a number i no longer have . And it won't let me change the number please HELP !! Helpful 0 Not helpful 0 Apr 27 Paycom's reply to: Paycom - I need to change my number on my account Monysia, we’re sorry to see you are experiencing difficulties. We encourage you to connect with your HR team for assistance accessing and updating your contact information. Once this has been updated, you will be able to verify your account from your new number. author's review ID #1879135 Review #1879135 is a subjective opinion of poster. Apr 19 Monysia M I have a new number and dont have access to my old number to login to my account Helpful 0 Not helpful 0 Apr 10 Paycom's reply to: Paycom - Login issue Thomas, we're sorry you are experiencing difficulties, and we'd like to help. Please connect with our team at paycom.com/contact-us/mobile-app. author's review ID #1861135 Review #1861135 is a subjective opinion of poster. Preferred solution fix the app Apr 09 Thomas H This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Verified Reviewer Having horrible time here. I've been using the mobile Paycom app for 3 months with no issue till recently. When trying to log in I get "Error The server gave an invalid response. Please try again later." At first I was able to log in on the 3rd try but now I can not log in at all. Using a web browser I have ZERO issues, only the app is the problem. I use a Verizon droid Samsung Note 3. My wife has no problems, and she has the same style phone. I can only guess that it's my phone but where to start? Any thoughts or fixes to this issue would be appreciated. Till I get this fixed the app is useless an...